Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During busy periods (new drops, holidays), processing times may be slightly longer. You will receive a confirmation email with your tracking number once your order has been dispatched.
Shipping Rates & Delivery Times
Europe
- Royal Mail — £15 / 7–10 business days
- DHL Express — £36 / 3 business days
United States
- Royal Mail — £15 / 7–14 business days
- DHL Express — £39 / 3–5 business days
Asia
- Royal Mail — £15 / 7–14 business days
- DHL Express — £39 / 3–5 business days
Customs & Duties
International orders may be subject to customs fees, import duties or taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the shipping cost. Lucky Charmzzz has no control over these charges.
Lost or Delayed Parcels
Lucky Charmzzz is not responsible for delays caused by customs, postal services, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at hello@luckycharmzzz.com and we will do our best to assist you.
All orders are dispatched from London, United Kingdom.